IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
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Ideas

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Request for Enhancement (RFE): Alternative User Exit Options in IBM Sterling Secure Proxy (SSP)

Request for Enhancement (RFE): Alternative User Exit Options in IBM Sterling Secure Proxy (SSP) 1. Introduction This document proposes an enhancement to IBM Sterling Secure Proxy (SSP) to include support for alternative user exit options beyond th...
12 months ago in Sterling Secure Proxy / Security 1 Future consideration

Support storage of private ssh key in HSM

Mastercard's File Transfer System uses SSP, CM and SEAS for SFTP Server. The current configuration does not comply with our policy that requires SSH private key to be stored in a Hardware Security Module (HSM). These keys are configured in CM UI a...
3 months ago in Sterling Secure Proxy / Security 3 Future consideration

Present Multiple Host Keys - RSA and ECDSA

As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
over 2 years ago in Sterling Secure Proxy / Security 4 Future consideration

Allow SSP application to accept spaces and special characters in the username for LDAP integration

SSP application is not allowing AD username with spaces and special characters like '-'. Since our AD account has spaces and – in the username, this is not allowing us to integrate SSP with LDAP.
4 months ago in Sterling Secure Proxy / Security 3 Future consideration

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Secure Connection between Secure Proxy Engine (in DMZ) and SSP Perimeter Server (in Secure Network)

There is a requirement from customer to have Secure Connection between Secure Proxy Engine (in DMZ) and SSP Perimeter Server (in Secure Network).
over 6 years ago in Sterling Secure Proxy / Security 0 Future consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

Automation of certificate replacement in SSP and SI

As we are replacing SSL certificates more often and validity lengths are shortening we will have to do more certification replacements. I would like a way to automate the certificate replacement within SI and SSP. I would need an automated or scri...
over 1 year ago in Sterling Secure Proxy / Security 1 Future consideration

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