IBM Sterling


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Showing 22

Make Open Telemetry available in CCM

Please make Open telemetry available in CCM. CCM should be able to monitor 1) Queue depth from MQ perspective 2) Loss of connectivity between B2Bi and MQ server. Refer to Idea CCM1-I-382 This was the issue we had in production MQ serve...
25 days ago in Sterling Control Center Monitor / Other 0 Submitted

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
about 2 months ago in Sterling Control Center Monitor / Other 1 Submitted

Control Center Monitor should alert us when connectivity is lost between SI and MQ server

We want to be alerted by Control Center Monitor if connectivity is lost between SI and MQ server.
8 months ago in Sterling Control Center Monitor / Other 1 Under review

Create alert if the adapters do not come up after SI server comes back up.

It is critical for us when the SI app server comes up after being down or after patching to know if the required MQ adapters, Http server and Http Client adapters come up as expected. We want to be alerted if the MQ adapters and HTTP Server and HT...
11 months ago in Sterling Control Center Monitor / Other 2 Under review

Users should have the ability to produce an alert whenever Control Center loses connection to it's own database

Of course, whenever it loses connection to the DB it will not be able to write anything to the EVENTS table but when that connection is re-established, there should be some message written that indicates there's been a problem that we can monitor ...
about 1 year ago in Sterling Control Center Monitor / Other 1 Functionality already exists

Provide monitoring of Up/Down status for PEM components (PEM,PR,PP,PCM)

Partner Engagement Manager is a core component of a modernized Sterling stack and provides critical partner facing interfaces (both external and internal) that should be monitored. CCM should provide out of the box monitoring for UP/DOWN status an...
over 1 year ago in Sterling Control Center Monitor / Other 0 Planned for future release

ICC Ability To Monitor Cassandra, Zookeeper, Reaper, MQ for Global Mailbox

If we could see application statuses within ICC like we do for Secure Proxy & Global Mailbox (SFG/GM) applications, it would be much easier to troubleshoot issues. ICC should be a true monitoring tool for Global Mailbox, which would include di...
about 2 years ago in Sterling Control Center Monitor / Other 1 Future consideration

B2Bi AS2 infoarmation is not sent to IBM Contol Center

Hi Team, we would like to monitor the as2 files details in ICC control center but as of now we got to know from IBM PMR that most of the AS2 is in system BP's which is not sent to CCM, CCM will really only see the HTTP protocol session. All you ha...
about 2 years ago in Sterling Control Center Monitor / Other 0 Future consideration

More Robust Alerting Options

Currently using out-of-the-box functionality, we can send e-mail alerts or use sms messages to our phones based on the criteria we enter in rules/actions. E-mails are well and good, but for system outages, we prefer sms messaging. Unfortunately, o...
over 2 years ago in Sterling Control Center Monitor / Other 3 Future consideration

Request Control Center to support Korean file name displayed correctly.

Korean file name transfer between ConnectDirect works well. And Korean file names are displayed correctly in the Connect:Direct log. However, Korean file names are not displayed correctly in the Control Center. Please refer to Case TS002022528 ...
over 5 years ago in Sterling Control Center Monitor / Other 0 Future consideration

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