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Alerting/Notifications

Showing 4

Alert Notification for pre-processing and post processing steps Delay (AS2, Doc extract and processing delays)

ASN notifications for customers. SLAs with customers which require ASNs to be sent within a 29 minute window. Failures in pre-processing steps are not visible in Inflight until doc extract is completed and translation action is processing.
over 2 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

System level failure Notifications

Purpose of this request: Files entering IBM B2B SaaS solution should create failure notifications if failed. This is working fine when a file is failing in Inflight – Processing step. However, 2 areas are identified when no failure notification is...
7 months ago in Sterling B2B Integration SaaS / Alerting/Notifications / Inflight 1 Future consideration

Enhance PGP failure report on Inflight

In case of any PGP encryption or decryption errors, Currently, we are seeing zero byte output in case of PGP issues and failing at subsequent translation steps. But errored report is not indicating about issues in the PGP step. This request is to ...
about 1 year ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

API response status of eInvoice in Peppol

Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone ...
almost 6 years ago in Sterling B2B Integration SaaS / Alerting/Notifications 0 Future consideration

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