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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

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CC 6.1 handling more than 10 alerts at a time

Sometimes we need to handle a lot of alerts at a time, e.g. more than 900. Because this is currently not possible with version 6.1 we can't use it.
  • Guest
  • Jan 8 2018
  • Delivered
DeveloperWorks ID DW_ID110755
RTC ID RTC_ID551609
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=110755
What is your industry? Banking
  • Guest commented
    28 Mar, 2018 08:22am

    That's the way the customer is doing it currently but if you have 900 alerts this is an enormous effort compared to a general "select all" for all pages with one click.

  • Guest commented
    8 Mar, 2018 02:41pm

    In Control Center 6.1 you can handle multiple alerts at one time.  You can select the check box of each individual alert that you want to handle and then click on the "handle" icon.  If you want to handle all alerts on a page, select the check box at the next to Severity.  You can use this later method and go page by page and then when you have selected all of the alerts that you want to handle, you can then click on the "handle" icon.

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