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Status Delivered
Workspace Sterling Control Center Monitor
Categories Usability
Created by Guest
Created on Jan 8, 2018

RELATED IDEAS

CC 6.1 handling more than 10 alerts at a time

Sometimes we need to handle a lot of alerts at a time, e.g. more than 900. Because this is currently not possible with version 6.1 we can't use it.
DeveloperWorks ID DW_ID110755
RTC ID RTC_ID551609
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=110755
What is your industry? Banking
  • Guest
    Reply
    |     Mar 28, 2018

    That's the way the customer is doing it currently but if you have 900 alerts this is an enormous effort compared to a general "select all" for all pages with one click.

  • Guest
    Reply
    |     Mar 8, 2018

    In Control Center 6.1 you can handle multiple alerts at one time.  You can select the check box of each individual alert that you want to handle and then click on the "handle" icon.  If you want to handle all alerts on a page, select the check box at the next to Severity.  You can use this later method and go page by page and then when you have selected all of the alerts that you want to handle, you can then click on the "handle" icon.

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