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Status Delivered
Workspace Store Engagement
Categories Usability
Created by Guest
Created on Jul 27, 2021

RELATED IDEAS

Allow deep linking within Store Engagement Next

See this idea on ideas.ibm.com


Requesting that IBM extend the functionality of Store Engagement v1.0 to allow a logged in user to deep link to an existing page and pass in a parameter.

Example URL request: https://mycompany-prod-1.oms.supply-chain.ibm.com/wsc/store/StartCustomerPickup?order_no=123456

The current Store Engagement mashup does not allow this.



What is your industry? Retail
How will this idea be used?

We have extended our retail business' omnichannel capabilities by adding curbside delivery. When a customer shows up in the parking lot to pick up an order, they trigger a message in a custom app to say they have arrived to pick up order number 123456 in a Honda Civic with license plate ABC-789. We would like the order number relayed into Store Engagement and initiate the Customer Pickup functionality for order number 123456. The requesting URL may look something like this: https://mycompany-prod-1.oms.supply-chain.ibm.com/wsc/store/StartCustomerPickup?order_no=123456

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