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Status Delivered
Workspace Sterling File Gateway
Categories Usability
Created by Guest
Created on Nov 11, 2022

RELATED IDEAS

MyFileGateway - Enable Danish and Norwegian languages support for Nordic users

Hi IBM team, We are planning to deploy Mastercard Managed File Transfer(SFG) platform in Nordic region for our partners to enable HTTPS file transfer service using MyFileGateway Portal. We are requesting you to enable the Danish and Norwegian language support in this external market facing application for seamless user experience. Most of the users of this product are end users of partners, banks and they don't use English language in this country mostly and prefer their own language for communication and having their language support enabled in our product will add business value. Here is a link that shows the languages supported for MyFileGateway product. https://www.ibm.com/docs/en/b2b-integrator/6.1.1?topic=settings-support-multiple-languages Based on this Danish and Norwegian are not supported. Submitting an RFE (Request for Enhancement) based on my discussion with IBM consultant we have onboarded in our team for our project. Kindly expediate this request and provide the Danish, Norwegian translation files to be embedded in our MyFileGateway installation as earliest. We are launching our File Transfer product in Nordic in Q1 2023. Thanks, Nitin Rane

What is your industry? Financial Markets
How will this idea be used?

This idea will improve user experience of Nordic customers.
  • Guest
    Reply
    |     May 15, 2023

    Hi Team,

    Identified that there is no Danish/Norwegian language feature available on B2Bi/SFGv6122 please check the attached JPG of myfilegatewayGUI and dumpinfo of our environment.

    myFileGateway_G...
    dumpinfo_6122_1...
    myFileGateway_GUI.JPG
    Open full size
    dumpinfo_6122_12May2023.txt
     dumpinfo_6122_12May2023.txt
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    myFileGateway_GUI.JPG dumpinfo_6122_12May2023.txt
  • Guest
    Reply
    |     Nov 24, 2022

    Regarding myFilegateway native language support enhancement, We are using MyFilegateway version 1.0

  • Guest
    Reply
    |     Nov 15, 2022

    Hi IBM Product Engineering team, Thanks for considering this feature implementation. Could you please share the schedule by when this languages support feature will be available in MyFileGateway. Thanks

  • Guest
    Reply
    |     Nov 11, 2022

    Our main business area is Nordic Countries, and we must have language support for Swe/Nor and Danish language support. Thank you!

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