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Status Delivered
Created by Guest
Created on Oct 9, 2020

Node Fill Rate Metrics in the BUC module needs to consider Pick Declines in calculating rate, and should not ignore them

Per feedback regarding Fill Rate calculation

Node metrics not considering cancelled/rejected orders - Per the current product design, BUC was not considering cancelled/rejected orders while calculating the node metrics. Our engineering team is revisiting the design and I will keep you posted with the updates on this. Status - In Progress


1) Orders assigned to the store and rejected by the store (rejected, short-picked, etc) that result in cancellation must be part of the #‌ of records send to store.

2) Orders assigned to the store and rejected by the store (rejected, short-picked, etc) that result in cancellation must be included in the denominator when calculating Fill Rate

What is your industry? Retail
How will this idea be used?

Accurate number of orders/lines sent to the node.

Lines that are declined by the node still need to be accounted for. Calculating fill rate metrics isn't like baseball, when "walks" don't count against the batting average.

  • Guest
    May 18, 2021

    The Order Hub experience has been enhanced to improve workspaces, metrics, and key performance indicators. Please review the documentation of these enhancements at the following links.