This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Allow users to reload documents with a status "available" that have not been picked up in more than 24 hours.
This will provide users the ability to pick up documents that have exhausted the number retries allowed. Today, the only way to fix is by opening a ticket with support to mark the documents as "picked up" so that the user can then reload them to the mailslot. It would be easier if users could, in addition, reload documents marked as "available" too.
What is your industry?
How will this idea be used?
User searches mailbox for documents marked "available" that have not been pulled, due to communications issues that exceed the number of retries, leaving the documents stranded in the mailbox. User would then reload documents, resetting the retry attempts for pulling
Do not place IBM confidential, company confidential, or personal information into any field.