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Need help with enhancing inflight visibility issues. We have at least encountered this issue couple of times this year where the PO was successfully processed and sent from Inflight but we could see it in yellow status. Is there something that can be done to stop this from happening again in future.
Company Name: IBM Corporation (internal project)
Business Alias: IBM_SELLSIDE_B2B
Timestamp: 08/05/2021 09:54:02 EDT
Timestamp: 07/12/2021 14:13:28 EDT
Customer Name: Bomabardier Canada
This is with reference to TS006200478 that was open in My Support.
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The issue was a MQ sent step was not completed which is what would turn the data to green. The lag time between the inflight processing and the events that process the data is giving wrong view to the user.
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