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Status Planned for future release
Categories Inflight
Created by Guest
Created on May 17, 2018

Add EDIID/Envelope Name & Map Name to 'Trading Relationships' avcivity report's 'Column options'

I have a report enhancement to request. HUSCO, Wabtec, Ball Corp and Pacific Cycle have all mentioned this to me in recent weeks.

  • Backgound:
    Clients request custom reports from us at at times to pull an inventory of trading partners, envelope names and map names. It requires a case to be opened and L3 must run this. It takes many days to get the report.
  • Request:
    Please consider adding "Envelope Name" and "Map Name" to the 'Trading Relationships' avtivity report's 'Column options'.
  • Benefits: Clients can pull data on-demand. We reduce, possibly eliminate the involvement of L1, L2, L3 support in running these reports.
What is your industry? Non-Industry Specific
How will this idea be used?

Client's need to inventory EDI IDS and MAPS at times, or need to verify this information for a PER. Today, to get an inventory if EDIIDS and EDI MAPS, a case must be opened which is assigned to L2, then assigned to L3. L3 then runs custom SQL report, returns the raw data results to L2, who returns the report to L1, who in turn provides the report to the Project Executive and also assigns to a member of the CDS team to make the data user friendly. It is only then that we can send this report to clients and it can take a number of days, as long as a week.

Adding these two pieces of data would allow customers to be able to run the Trading Relationship report and obtain this information easily and on demand; either on-line or as a downloaded csv or xls report. 

  • Guest
    Reply
    |
    Sep 20, 2018

    Under internal review as part of regular planning process.

2 MERGED

Ability to change status for FAILED documents to "Resolved" or "Failed Resolved"

Merged
SCBN Premium customer would like the ability to change status of a FAILED document in INFLIGHT portal to "Resolved" or "Failed Resolved". This will help them to easily distinguish between OPEN issues in FAILED status vs CLOSED issues in FAILED sta...
almost 3 years ago in Sterling B2B Integration SaaS / Inflight 0 Planned for future release