Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Workspace Self Service Tool
Created by Guest
Created on Mar 12, 2021

DB Extract agent should be extracting data more frequently

Currently the field 'FrequencyInHours' in the DB Extraction agent configuration defines how frequently the data can be extracted. The min value for FrequencyInHours is 1 hour. This would mean that we can only pick up data that is older than 1 hour where as we currently (in On-Prem OMS) extract data every few minutes. Our order performance dashboard displays near real time accurate data. When we go live on OMoC, the data will be stale by more than an hour. Can you please enable more frequent data extraction?

What is your industry? Retail
How will this idea be used?

For our performance dashboards.

  • Guest
    Reply
    |
    Oct 11, 2021

    Hi Siva, With current architecture, it may not be possible to reduce the sync frequency. The DB backup runs every 1 hour and extract agent is run on DB backup. For details , please check following link.

    Currently, we do not have plan to change our DB backup architecture.

    https://www.ibm.com/docs/en/order-management?topic=administering-data-extract-overview

    To meet your needs, please consider using transactional events to generate real-time alerts.

  • Guest
    Reply
    |
    Sep 2, 2021

    Ability to run this by every 30 minutes, so that we keep Data lag to an Hour Max.

  • Guest
    Reply
    |
    Sep 2, 2021

    Hi, Since we have not received any further information on business use cases requested on 3/26/21, I am closing this as. Please reopen the idea with all required information if needed

  • Guest
    Reply
    |
    Apr 26, 2021

    Hi, Thanks for logging this idea.

    OMoC supports event-based architecture for getting data based on various transaction events. This can be used to obtain data from OMoC as soon as transaction completes in OMoC.

    We are reviewing this idea and will post comments after our review. Could you please add following information to your idea?


    1. What is the desired frequency you would like to run the extract agent?

    2. Time interval (in hours or minutes), prior to current time, for which data should not be extracted?

    3. Limitations in using event - based approach , if any?