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Status Delivered
Created by Guest
Created on Jun 1, 2022
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit OM-I-165 Ability to link amendments to the payment tender used for refund/charge.

Correlation between Order transactions and Payment transactions Merged

Finance teams require a report of reasons why refunds occurred. Currently there's no clear correlations to original reason codes that triggered refund and the related charge transactions, this should also support cases when original order event results in multiple payment transactions (e.g. £100 refund against 2 payment methods)

What is your industry? Retail
How will this idea be used?

Avoid customisation in projects and keep the finance team happy helping accelerate projects