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Status Future consideration
Workspace OMS - Order Management (OnPrem & OMoC)
Created by Guest
Created on Jan 31, 2023

RELATED IDEAS

Return Authorization Id not updating on the CHARGE record

For the VISA credit card payment type bank mandate the authroization before giving refund to the customer. Currently with the payment agent configuration in reverse logistics not adding the Authorization record against return order in yfs_Charge_transaction table. Product not supporting to add the authorization requests for the return orders. It supports only authorizations on returns which are added manually using changeOrder. Using the manual Authorization we are able to get the AuthorizationID from the payment gateway but this value not copying to the CHARGE request in yfs_Charge_transaction table. (PMR: TS011248806)

An enhancement request created to do the enhancement for supporting return authorization process of payments against return orders. This enhancement has been accepted by IBM for the development.  https://watsonsupplychain.ideas.ibm.com/ideas/OH-I-94

Along with that return authorization process enhancement(https://watsonsupplychain.ideas.ibm.com/ideas/OH-I-94)  we also need this AuthorizationID need to be copied to the CHARGE requests against the return order header key in yfs_Charge_transaction table.

Visa Purchase R...
merchandise-ret...
Visa Purchase Return Authorizations FAQ_Final.pdf
Open full size
merchandise-return-global-implementation-guide.pdf
Open full size
Visa Purchase Return Authorizations FAQ_Final.pdf merchandise-return-global-implementation-guide.pdf
What is your industry? Retail
How will this idea be used?

While posting return invoice to FPS system, it will identify the AuthorizationID on the CollectionDetails. So with this enhancement if the AuthorizationID copy on CHARGE requests it will helps the FPS system to recognize the AuthorizationID for that particular return orders and to settle the invoices.

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