Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Created by Guest
Created on Dec 9, 2022

RTAM publishing old alert quantity

We noticed that the RTAM does not calculate the inventory. but sends the old alert data from the yfs_inventory_alerts table. Issue is not replicable in lower environments , but PMR team suggested this could be due to cache issue in production as this happens after the item classification is changed. More details on this are known to the PMR team and captured as part of PMR case TS009487860. Solution was also suggested by the team and is known to Vishal(Vishal_arora@in.ibm.com). Please assign this to Vishal to take it further.

What is your industry? Retail
How will this idea be used?

This issue is observed when item classification is changed to make it a regular item after an event is over. During event it is a sale item. So with this fix from IBM, it will always calculate and publish inventory rather than using the old alert data from the db.