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Status Delivered
Created by Guest
Created on Dec 9, 2022

RTAM publishing old alert quantity

We noticed that the RTAM does not calculate the inventory. but sends the old alert data from the yfs_inventory_alerts table. Issue is not replicable in lower environments , but PMR team suggested this could be due to cache issue in production as this happens after the item classification is changed. More details on this are known to the PMR team and captured as part of PMR case TS009487860. Solution was also suggested by the team and is known to Vishal( Please assign this to Vishal to take it further.

What is your industry? Retail
How will this idea be used?

This issue is observed when item classification is changed to make it a regular item after an event is over. During event it is a sale item. So with this fix from IBM, it will always calculate and publish inventory rather than using the old alert data from the db.

  • Admin
    Venita Glasfurd
    Mar 6, 2023

    The feature is available in the DTK version of Sterling Order Management released on March 3rd 2023.

    See the release notes at to reach the documentation.

    The monitorItemAvailability API is enhanced to override configured or non-configured distribution group and node level monitoring rule on Item or Classification.

    For more information about newly added attributes, InventoryMonitorRule and NodeLevelInventoryMonitorRule, see Javadoc.