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Created by Guest
Created on Jul 30, 2024

Have the ability to edit the form view when opening an item from workflow or work queues

I have come to notice that, if I open an item from Workflow or from Work Queues, I do not have the same option to edit the form view that I do when I open an item from the Items tab. For some materials, I would be interested in different fields, and it would be convenient to be able to pull in that information quickly.

Idea priority Medium
Needed By Quarter
  • Admin
    Dylan Jones
    Reply
    |
    Aug 8, 2024

    Hi Alex, we have had a discussion around this. I wanted to clarify a few points:

    • Are you aware that each work queue can have a customised view? It is not one view for all work queues but a separate view for every single work queue. The thinking behind this is it is a standard business process that should follow the same review for each item. I would think that you have access to modify these layouts for the business, if not we can look into this.

    • It does make sense to be able to switch between views for work flows and work queues so we will promote this for development as the schedule allows.

    Thanks for the input Alex!!