IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

File agent high availability run GUI cdfa -C from a single Default_Config.ser copy in shared workspace

Instead of maintaining multiple local copies of Default_Config.ser, could a parm be added to cdfa -C to direct GUI to use a single copy in the shared directory. Similar to the cdfa -w parameter.

  • Guest
  • Feb 10 2022
  • Planned for future release
What is your industry? Banking
How will this idea be used?

Reduce overhead for file agent rule updates to the Default_Config.ser which then needs to be copied across to all local copies.

  • Admin
    Chris Sanders commented
    28 Apr 03:58am

    Thank you for opening this enhancement request with IBM. I have reviewed it with my team and we're in agreement that it would be a reasonable enhancement to File Agent. I'm going to accept it so it's in our backlog and we'll look to shift this into our roadmap moving forward.

    Sincerely,

    Chris Sanders

    Connect:Direct Product Manager

  • Guest commented
    17 Feb 08:26pm

    Pursuant TS008328003 I have discovered that while primary/active CDFA automatically restarts when new config file is copy/replace on shared drive, the secondary/standby CDFA requires manually restart to recognize change (i.e., Rule disabled); this could cause significant impact should failover occur without manual restart being performed. I do not think Customers should be expected to 1) manually copy/replace config file on shared drive or 2) manually restart secondary/standby CDFA when using High Availability Support; IBM Management feedback would be appreciated.

  • Guest commented
    11 Feb 01:08pm

    Case TS008328003 addresses same; IBM Support Rep reported "there is no mention that the default config file needs to be in the FA installation directory, but it does".

    We currently supports 40+ CDFA Services; one reason is so Service can be stopped/started per Application to prevent CDP submission. We are in process of consolidating 40+ into 3 on both Test and Prod Servers; plan is to replace stop/start of Service with disable/enable of Rules which is expected to happen frequently during migration process.

    Pursuant IBM High Availability instruction...

    Create a common File Agent configuration to be used by all instances. Store the configuration file with the default name Default_Config.ser in the shared work directory or copy it to all local File Agent directories.

    Again, there is no mention of requiring Default_Config.ser be in “local File Agent directories” to make changes or having to copy/replace to sync with “the shared work directory” or other "local File Agent directories". I am assuming copy/replace without stopping/starting Service will not cause any issues.

    Please allow for update to Default_Config.ser in the shared work directory directly so not to have to copy/replace to snyc.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.