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Status Planned for future release
Workspace Call Center
Created by Guest
Created on Mar 26, 2026

RELATED IDEAS

Call Center Tool Bar Actions Sequence Change

Can we add toolbar actions directly to the blue navigator button instead of placing them in the ‘More Actions’ menu? Currently, when toolbar actions are added to the ‘More Actions’ menu, they appear at the bottom for single-line orders, requiring screen minimization to view them. We would prefer to integrate these actions directly into the blue navigator button.

What is your industry? Automotive
How will this idea be used?

This idea would be used to improve usability on the Order Details page by making frequently used toolbar actions more visible and easily accessible. By integrating these actions directly into the blue navigator button, users can perform key actions without opening the ‘More Actions’ menu or adjusting the screen view, especially in single-line order scenarios. This reduces extra navigation steps, improves efficiency, and enhances the overall user experience.

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