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Status Under review
Workspace Call Center
Created by Guest
Created on Jan 15, 2026

RELATED IDEAS

Search Order Lines

Hi,

In order hub, we have the capability to search Order and Order Lines . When we search with Order Lines, the list page displays all matching order lines. But similar feature is currently not available in Call Center.

This will be enable Call center users to fetch only lines matching based on Item ID , Hold Type etc. This will help saving time, because currently call center users has to go inside each order and find the lines.


What is your industry? Automotive
How will this idea be used?

This will be enable Call center users to fetch only lines matching based on Item ID , Hold Type etc. This will help saving time, because currently call center users has to go inside each order and find the lines.

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