IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Add a link to launch cognos from Call Center

The team that needs Cognos, does not use business manager but rather Call Center.  We would like a task to launch BI if the user has the role.

  • Guest
  • May 16 2019
  • Not under consideration
What is your industry? Retail
How will this idea be used?

The team will launch BI from call center and not have to launch business center because currently that is the only way for them to launch it since we don't want to give them access to application console.

  • Admin
    VENITA GLASFURD commented
    14 Dec, 2020 10:06pm

    Over the course of time, we’ve received multiple enhancement requests for the Call Center application. On further review and assessment of this request, we are not able to include this request into the product in the near future.

    Even if your request is not prioritized, your inputs is very valuable to us. Thank you for this request for the Call Center Application

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