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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

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Allow passwords longer than 28 characters for LDAP users

The password field on the SBI dashboard login page is restricted to a maximum of 28 characters.  However external users who are using LDAP for authentication can have passwords longer than this value, which makes it impossible for these users to log in unless we configure them with local authentication instead. 

The limitation appears to be entirely due to a hardcoded limit in the page itself and not due to any password length limit in the app / authentication mechanism, as users can work around the issue by using the browser development tools to change the values of the maxlength property for the input field from 28 to any larger value as below

<input class="inputStyle" type="password" autocomplete="off" maxlength="28" name="password" size="20">


<input class="inputStyle" type="password" autocomplete="off" maxlength="40" name="password" size="20">

Obviously it's not a reasonable expectation for users to manually change the code of the page every time they try to log in.  Our security and audit requirements specify that our users must authenticate using LDAP, so we need the dashboard to provide a reasonable length to accommodate long LDAP passwords.

  • Guest
  • May 8 2019
  • Planned for future release
What is your industry? Automotive
How will this idea be used?

users will be able to log into SI dashboards using external LDAP authentication without being arbitrarily restricted to 28 character passwords

  • Admin
    Ryan Wood commented
    26 Feb, 2021 01:25am

    Thank you for taking the time to provide your ideas to IBM. Your request is now a candidate for a future generally available (GA) release.

    We will be in touch with you shortly to discuss your willingness to serve as a sponsor user as we work to deliver this feature. If you have any additional feedback or thoughts in the meantime, or if there is anything else I can do, please do not hesitate to reply to this message to continue the conversation.

    Please note: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion.

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