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Status Future consideration
Created by Guest
Created on Feb 1, 2022

"Basic Authentication" on myfilegateway 2.0 not working

On myfilegateway 2.0, the trouble we get is that the authentication failed if the basic authentication is activated (option "User authentication Required").
During the authentication, the browser request credentials but there are no taken into account.
The support confirm the issue from the version 6.1.0.1 to 6.1.0.4, details in the case number TS007639496.

What is your industry? Automotive
How will this idea be used?

In our case, the basic authentication will be used for https sessions from Internet. It means that users will only be authenticated through the browser.