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IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

Showing 206

Complex query support in OMoC/IV/SIM

Complex query functionality is widely used OMS functionality and it is a very important feature that provides flexibility to implementation team fetch relevant data for further processing. We do see some IV/SIM providing similar functionality but ...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Need capability to create coupon code for the entire order/cart having multiple orderlines

Need the capability to create coupons, which satisfies the following criteria Discount can be given based on product. Coupon can be assigned to customer user. Discount can be distributed across eligible lines. Should need only one coupon code for ...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

multiple payment types in single coupon configuration

Application Details Version: IBM Sterling OMS V10Fix Pack: 27 Business user wants to configure a coupon rule which can provide payment type discounts as listed below. If payment type is American Express provide 5% discount If payment type is Maste...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)

If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Require additional attributes in Customer Definition pop up while assigning pricing rule to customers in SBC

Requirement is to assign pricing rule to customers based on CustomerClassificationCode (OOB), ExtnReturnable and ExtnDCDiscount (Extn attributes) attributes in customer master. These attributes are currently not present in SBC. On a creating a Pri...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Be able to delete an item from a return shipment

As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines fro...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 6 Not under consideration

Ability to manually reprice open order in Order Hub

We are looking for a feature in Order Hub to manually reprice one open order at a time as well as a group of open orders together. The reprice functionality should pull in the current list price from price list and discounts/modifiers from pricing...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
about 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Duplicate order check for B2B order in Order Hub

Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can d...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
about 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration