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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 2640

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 2 years ago in OMS - Call Center 3 Future consideration

Ability to handle all queued process at one time.

Today in ICC when files queued up in "Queued process" It need to be handled manually to move to completed process. Then the process would be eligible for purging. Latest version of ICC 6.1.2.1 will allow user to handle queued process / page. If cu...
about 5 years ago in Sterling Control Center Monitor / Usability 0 Future consideration

Enable SequenceGenerationKey usage in Router Action step

Currently, SequenceGenerationKey is only enabled to use with Basic transation action. It will be very helpful if we have access to use this with other actions too. ( Example : Enveloping, Router etc )
over 2 years ago in Sterling B2B Integration SaaS / Other 1 Not under consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
over 2 years ago in Store Engagement / APIs & SDKs 6 Future consideration

Ability for store associates to execute the adhoc cycle count without any explicit assignment

If we assign Adhoc Cycle count task link access to store associates, he is able to create a adhoc cycle count task, but he is not able to complete the task without manager assign the adhoc cycle count task created by him. we need an ability by ass...
over 2 years ago in Store Engagement / Usability 9 Future consideration

Add more columns to table

PEM Dialog UI has the Table component, which helps in creating tables in the UI. As per default, the Table creation is limited to 11 columns. We have various scenarios, where we need to fill into more than 11 columns. So, we request for an enhan...
about 5 years ago in Sterling Partner Engagement Manager / Administration & Configuration 3 Planned for future release

IBM CoC Data Extract Tool - Date Range Attribute required for extracting the data for the particular time period

In CoC Data extract tool, currently there is no date range attribute to configure directly into the tool. We need to manually calculate the days based on current time and required date. Based on that, we need to update the FirstRunExtractInDays an...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

IBM Gentran Server's compatibility with "SAP ECC EHP7 Kernel 753 patch 401" and "Netweaver 7.4".

Ability for Gentran to communicate with unicode with "SAP ECC EHP7 Kernel 753 patch 401" and "Netweaver 7.4".
about 5 years ago in Sterling Gentran & Gentran:Director 0 Not under consideration

The ITX mapper needs to be capable of supporting Sterling B2Bi Envelope/Control Number management is a similar manner to how it support ITXA in order to fully leverage ITX maps within the Sterling B2Bi product

This ask effectively is to expand the Sterling Data Harness called within ITX maps to support more than just delimited from the Sterling Envelope but allow for a get & increment control number(s) as well as all sender/receiver/qualifer/version...
over 2 years ago in Sterling Transformation Extender / B2Bi Mapping & Translation 3 Not under consideration