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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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All ideas

Showing 944

Multi Faceted search support in catalog search API

This enhancement was done in 9.3 and dev prereleases was provided but it is not present in newer versions. It adds support for multiple facets in search for product in call center or store or any consumer application.
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Turning off Audit, traces & backup (logs) dynamically in runtime

We process very large volume of HIPAA/ non-HIPAA transactions on daily basis with file size from 1KB - 2GB of data. In our architecture/ solution we always uses ITX along with the IIB/ACE product. At times our developers forget to turn off either ...
almost 3 years ago in Sterling Transformation Extender / Integration Servers 1 Not under consideration

Display Starting position of the field in field level properties for "FIXED, IMPLICIT" group/file.

In ITX, when the group is defined as fixed and implicit, to identify a field position most of the time we must sum up the field length of previous fields when there is no layout. This would simplify the identification of field in positional files.
over 5 years ago in Sterling Transformation Extender / WTX Maps & Type Trees 1 Not under consideration

Duplicate order check for B2B order in Order Hub

Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can d...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration

SalesForce Case TS******* email notification to have Client Name in the Email Subject

Email notification from SalesForce only have ticket ref and initial comment in Email Subject. It would be very helpful to see from an email subject (or even content) which client/customer the ticket has been opened by / updated by. At the moment w...
over 5 years ago in OMS - Call Center 2 Not under consideration

Order Management on Cloud dataload to use DB Index and runstats for table YFS_ITEM

During an OMoC initial dataload there can be a need to upload 1M+ item records to the YFS_ITEM DB table. This table is initially empty and non indexed. This can make the dataload INSERT take a very long time when using the ManageItem API. There is...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Order Managment on Cloud INT Server instance to log failing MQ message MSGId and create alert.

Within an OMoC (Order Management on Cloud) environment an INT server instance (IntgName) integrates with the MQ QMGR for reading/writing MQ messages for OMoC integration processing. When the MQGET of a message from an inbound queue fails we see a ...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Sterling OMS on My SQL.

As part of migrating to open source. We would like to explore options running OMS in MySQL.
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Price override feature in Order Hub

Mattel has requirement to override unit price of the order in Order Hub during order create process and post order creation. This feature is either not working or not available in Order Hub. Also, selling price change (From value and To value) at ...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Need the list of all scheduled reports along with corresponding recipient lists

We wanted to receive the list of all scheduled reports along with corresponding recipient lists like which user is part of which report schedule. Unfortunately at this time we don't' have a way to provide that list. It's kind of an automated proce...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration