IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 317 of 2970

Allow under receiving at qty level - Currently it shorts the entire container

Store engagement currently allows over receiving once you receive a container. I can over receive any quantity. But there is no provision to under receive. If I do record damage on a container, it records the entire container as damaged. If a case...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Transfers order created for Store to DC in Store UI should be stamping sequential Prime Line Number

While creating a transfer order for Store to a DC using Store Engagement UI, we have observed that the prime line numbers at the order line are getting stamped as 10,60 instead of the usual 1 and 2. This causes issue while sending order release de...
about 3 years ago in Store Engagement / Usability 0 Future consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
about 6 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Latitude Longitude data for India region should be provided by IBM

It will be useful for all Indian retailers who use findInventory API which in tern uses latitude longitude data to calculate distance between 2 zip code locations.
about 6 years ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are prov...
about 6 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Apply / Resolve Holds feature missing in Store engagement

Costco is migrating their business from RCP SOM to Store Engagement. We are missing Apply / Resolve hold feature for an order - which is widely used by store associate today in case they want to enforce / bypass and proceed with the order processi...
about 3 years ago in Store Engagement / Usability 1 Functionality already exists

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 6 years ago in Store Engagement / Usability 0 Future consideration

Supervisor Approval flow missing in Store engagement

At Costco, we have a usecase to support Supervisor approval workflow to override price in case the current user doesn't have relevant permissions. This feature is missing in Store engagement per current documention
about 3 years ago in Store Engagement / Usability 1 Not under consideration

Order hub permission to incldue options to controll node turn on/off and change capacity actions based on node type

The client wants to have the abiity to enable and disable stores for certain users but the same set of user should not have the ability to see turn off DCs. Similarly there should be ability to change the node capacity for certain users only for s...
about 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Order Hub to have ability to periodically updated nodes in workspace based on a node selection rule

The client wants to have ability to create workspace that accepts a rule like all nodes with parent organization A and Parent Organization B and have the system periodically update the node list as nodes are added and removed.
about 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

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