IBM Sterling


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Usability

Showing 41

Add support for a callback to a custom login page in Store Engagement to support users that have timed out on their login session

In conjunction with https://watsonsupplychain.ideas.ibm.com/ideas/STORE-I-49, support the ability to have a callback URL in the case where a deeplink is called. It's possible that the deeplink is initiated AFTER a user's store engagement login ses...
almost 3 years ago in Store Engagement / Usability 0 Future consideration

Allow page refresh on any page within Store Engagement

If you perform a page refresh via the browser or code, it loads the default Store Engagement page and you lose the view of where you were. It would be useful to allow a page refresh within any page of Store Engagement to reload the current context...
almost 3 years ago in Store Engagement / Usability 0 Not under consideration

Return Order Reciept in Store

Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
over 4 years ago in Store Engagement / Usability 0 Planned for future release

Ability to manage store associate user accounts

Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves. Also, a Corporate Store Manager should be able to create update users for any store with any role
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Store Replenishment based on reorder point for certain items

As inventory reaches to re-order point, based on setup at product / store / org level, store should automatically or manually (via store manager) trigger a Transfer Inventory Request from DC. This request can also go to an Inventory Planner who wo...
almost 5 years ago in Store Engagement / Usability 0 Planned for future release

Store Replenishment

As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 5 years ago in Store Engagement / Usability 0 Future consideration

WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
6 months ago in Store Engagement / Usability 0 Future consideration

Location Inventory transition rules for Store Inventory Management

Store Setup:: Next gen store with store that is SIM enabled and the store is configured with multiple locations. We need the ability to define location inventory status transition rules. What that means is for a specific location or zone we need a...
10 months ago in Store Engagement / Usability 1 Functionality already exists

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