IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4
PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5

All ideas

Showing 284

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
almost 3 years ago in Call Center 0 Future consideration

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
almost 3 years ago in Call Center 4 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
almost 3 years ago in Call Center 0 Future consideration

Provide Create Order option from the Customer Profile Screen in IBM Sterling Store

In the IBM Sterling Store 10(Angular Version), when we do a customer search and find a customer profile(Customer Details screen attached), we would like to start creating order from that screen. Currently, we have an option to do a Checkout if the...
about 3 years ago in Store Engagement 0 Future consideration

Enable read only user access for SIM UI, this read only user access helps user to view listing and summary screens for all features enabled in SIM UI.

Enable read only user access for SIM UI, this read only user access helps user to view listing and summary screens for all features enabled in SIM UI. Associates and Implementation team would like to view the screens in SIM but not have option to ...
about 3 years ago in Store Engagement / Usability 14 Future consideration

Need serial details in the exceptions block when marked as Damaged/shortage during putaway in mashup response

When user selects record shortage during putaway we are unable to see any shortage serial details in the exceptions block of mashup response. store is unable to identify the proper serial based on the selected reason code.
about 3 years ago in Store Engagement / Other 6 Future consideration

Add support for a callback to a custom login page in Store Engagement to support users that have timed out on their login session

In conjunction with https://watsonsupplychain.ideas.ibm.com/ideas/STORE-I-49, support the ability to have a callback URL in the case where a deeplink is called. It's possible that the deeplink is initiated AFTER a user's store engagement login ses...
over 3 years ago in Store Engagement / Usability 0 Future consideration

IV doesn't allow syncing negative inventory postion like GIV does.

When an Absolute sync is done for Item-Node combination with -ve value IV ignores it. Where as we have this functionality in GIV
over 3 years ago in Inventory Visibility 3 Future consideration

IV doesn't provide ability to differentiate various shipnodes by ship node type. As a result events published from IV cannot be filtered and/or distributed over separate channels within the external consumer by ship node type.

Currently in Ship Node configuration only Delivery method configuration is there need additional ability to differentiate DC vs Store so we can define various rules based on Ship Node type
over 3 years ago in Inventory Visibility 0 Future consideration

Allow provided service ordered quantity more than defined standard capacity per day

When Provided Services capacity management solution is implemented, one important use case is missed. If our maximum per day servicing capacity is 3 units per store ( resourcepool) and customer wants to order more than 3 units, the expectation is ...
over 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

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