IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Showing 155 of 2955

Short pick/reject from a store results in a inventory oversell

When a shortage is reported from a store (through out of the box IBM Store module) that results in the order being backordered, the backorder demand is not being considered in the overall shipping aggregate ATP in OMS. As a result, this will resul...
over 5 years ago in Inventory Visibility 6 Future consideration

Fulfillment Overrides at Segment Level

Currently fulfillment overrides only allows you to enable / disable at delivery method level. Ability to enable / disable at delivery method + segment / segment type level would allow ability to enable / disable for different channels (e.g. own si...
almost 3 years ago in Inventory Visibility 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Node level safety stock values considered when calculating Network level SS

This feature would allow retailers who already define safety stock at node level to more easily leverage the new IBM safety stock rules because the values they set at node level can automatically be considered to create a network level value
almost 3 years ago in Inventory Visibility 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
over 1 year ago in Call Center 0 Future consideration

Need an ability to bulk extract the IV configuration (Item + Node Fulfillments Status)

We use this interface for masking capability . We have many item+ Ship node combinations which we disable . We need this extract for reconciliation purpose , to validate whether the item fulfillment has been disabled for all those combinations , s...
over 1 year ago in Inventory Visibility 0

Provide for native (non-UE) configurability to record discounts/promotions at unit level, to align with most omni-retailers best practices in refunding multi-unit orders

First, please see: https://www.ibm.com/support/pages/node/269415 In IBMs response, the Sterling team states that it is "as designed" that a customer would receive an entire unit's refund upon the return of the first item of a multi-line order, wit...
over 3 years ago in Call Center 1 Future consideration

Add flag to ManageItem to trigger UpdateItemRelationship in IV

When child items are created by manageItem, it would be really useful to be able to automatically trigger UpdateItemRelationship in IV via a flag so that the child item is associated with the model item in IV - so that the IV Availability Product ...
over 3 years ago in Inventory Visibility 1 Planned for future release

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 3 years ago in Call Center 1 Future consideration

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