IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 95 of 2966

Edit Activity Definition to Already Rolled Out Version

Currently, once an activity is Marked as Final, and rolled out to partners it is not possible to update that activity definition to those rolled out customers. This can be quite troublesome when an activity contains an API error or another error w...
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Better Search Options for Directory

We would like to request that the search function for the directory includes all fields, i.e. User ID, Given Name and Surname. So when a letter or string is entered into the search bar all User ID's, Given Names, and Surnames which contain the let...
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Allow for FTPing files in and out of OMoC

There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
over 6 years ago in Self Service Tool 0 Functionality already exists

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
over 1 year ago in Self Service Tool 0 Future consideration

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
almost 2 years ago in Self Service Tool 2 Future consideration

Increase Width Limit of Dialogs

Currently there is a maximum width of 1000 px. We would like to request a wider dialog size option. This would help to fit information nicely on the screen and reduce number of screens.
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Allow all tasks to be edited until completion of the activity

Currently once a Partner completes a task, and move on to the next task they are unable to go back and edit the already completed tasks. We would like to make it possible for Partners to be able to go to previous tasks and edit already completed t...
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Messaging within PEM

Provide messaging with logging/audit trail between participants in PEM.
almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
almost 2 years ago in Self Service Tool 3 Not under consideration

Allow creation of app/integration servers on OMoC to designate which server to implement on.

With normal on-prem implementation the customer has the ability to define what agent and integration servers run on what hardware to provide some degree of high availability as well as balance load on the servers. With the OMoC self-serve tool and...
over 6 years ago in Self Service Tool 1 Functionality already exists

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