IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 98 of 2965

Store ydkprefs.xml for each environment for OMS V2 SST

Store ydkprefs.xml for each environment for OMS V2 SST to avoid manual copy paste the file before each CDT
over 1 year ago in Self Service Tool 0 Planned for future release

Allow for FTPing files in and out of OMoC

There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
over 6 years ago in Self Service Tool 0 Functionality already exists

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
over 1 year ago in Self Service Tool 0 Future consideration

Inactivity user account control

Admin/User accounts within IBM Control Center cant be disabled/removed after a specified period of inactivity in compliance with the security procedure Risks: Application parameter settings that do not automatically disable and/or remove user ...
about 7 years ago in Sterling Control Center Monitor / Security 1 Not under consideration

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
almost 2 years ago in Self Service Tool 2 Future consideration

Certificate CRL check for Sterling Control Center

According to the RFC at https://tools.ietf.org/html/rfc5280#section-6.3, certificate CRL validation needs to be provided by Sterling Control Center that uses x.509 certificates for TLS/SSL connections. We propose a local caching mechanism to be im...
almost 8 years ago in Sterling Control Center Monitor / Security 0 Not under consideration

PMR 52649,7TD,000 - Unable to see Users and Roles under Access Admin Profile

SCC Admin group must be able to Manage Users and Roles but not have access to ANY other application configurations. Support advised that currently SCC only supports superuser role that has access to EVERYTHING or members can belong to a group that...
almost 8 years ago in Sterling Control Center Monitor / Administration & Configuration / Security 0 Not under consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
almost 2 years ago in Self Service Tool 3 Not under consideration

Implement the use of LDAP without the need of IBM External Authentication Server

In order to implement the use of LDAP for authenticating to Control Center, it is a requirement to use IBM External Authentication Server. There should be a way of doing so without implementing another product that has be installed, configured, an...
about 6 years ago in Sterling Control Center Monitor / Security 1 Not under consideration

Control Center does not support the Secure connection with the SMTP server

I installed control center and I can't send email to my user reset the password. My relay only uses TLS protocol.
about 4 years ago in Sterling Control Center Monitor / Security 0 Future consideration

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.