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Consolidate Call Center and Store Engagement into a single Customer Engagement Solution
The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
In receiving search panel of Store UI, there is no option of searching based on Date. However, search based on date range is present once we go to list page. Can we get the date range field search in the first screen where we start receiving. Plea...
Mandate Inventory Status selection when counting with variance for the new Location/SET
When user is trying to add inventory for the new Bin/Location it is letting to add the inventory without selecting inventory Status in the dropdown , this causing to add the inventory into SIM with inventoryStatus post approving the variance.
Store UI Inventory Adjustment Screen should be supporting Additional Configurable Inventory Reason Codes
In our project, there is a requirement to display 40+ inventory reason codes while adjusting inventory in Store UI. These reason codes should be displaying in the drop-down (i.e., the same drop down that OOB uses to display inventory reasons) and ...
Allow page refresh on any page within Store Engagement
If you perform a page refresh via the browser or code, it loads the default Store Engagement page and you lose the view of where you were. It would be useful to allow a page refresh within any page of Store Engagement to reload the current context...
Supervisor Approval flow missing in Store engagement
At Costco, we have a usecase to support Supervisor approval workflow to override price in case the current user doesn't have relevant permissions. This feature is missing in Store engagement per current documention
Store UI: Requirement to capture user making inventory adjustments/cycle count approvals
In Store UI, when we perform inventory adjustments, user info who did the adjustment is not stored/displayed in store UI nor it is passed in the webhook inventory adjustment subscription. Impact: User will not be able to backtrack who performed in...
Move summary screens does not have the product details move post cancellation
Replication steps:1) Create a new Adhoc move with one serial and non serial SKUs.2) Complete the Pick for both the SKUs.3) Now the move will be In-Progress .4) Cancel the move using the below API call.<Request HTTPMethod="POST" URL="https://sto...
Expected Delivery Date field to be available for Users in Store UI to be editable during Shipping
When Store to Store OR Store to DC Transfer Orders are created in Store UI, store users require the option to enter Expected Delivery Date on confirm Shipment screen in Store UI. This helps the DC to be aware of Expected Delivery date. In case of ...
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