IBM Sterling


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ADD A NEW IDEA

Alerting/Notifications

Showing 20

Capability to suppress emails as part of onboarding partners

As part of the partner onboarding when a customer wants to onboard partner to PEM emails notification on the onboarding status gets generated. We currently dont see any configurable options to control the behavior of the application. So customer w...
9 months ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Future consideration

Checbox to enable/disable error notifications if file in the source location does not match the naming pattern defined in Data Flow

Currently, when adding file naming pattern in DataFlow, PEM CM sends error notifications via email for every file in the source location that doesn't match specified naming pattern. The error notification is sent even if the file in the source mat...
7 months ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Future consideration

Notify Sponsor an error has occured for a Partner's activity

When a partner is completing an activity an error can occur. In order for the partner to continue the activity the sponsor must investigate the error, resolve, and notify the partner to continue the activity. Currently, there is no way for the Spo...
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 2 Not under consideration

PEM Should notify sponsor when an email is bounced back.

Some Partners email servers are not receiving PEM emails and are likely bouncing them back. PEM should let the sponsors know if the Trading Partner did not receive the email.
over 6 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

PEM Cloud Application Outage Notification List

Currently, we have no way of knowing if there are PEM Cloud Application outages/issues. Having a outage email notification field will allow us to add a distribution list or a list of emails to contact us.
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Set time for automated emails

We would like to be able to choose when the automated reminders are sent out. Currently they are scheduled to be sent at midnight on the 7th and 9th nights. This time has proven very unsuccessful. People are not sitting at their desks and it gets ...
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Add comments when resolving an error

Currently when a partner receives an error, the sponsor goes into the activity and clicks "Resolve Error" for each activity. We would like to add a comments section for the "Resolve Error" function. This would allow us to include comments in the r...
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Add a feature to pass the failed response from PP to PEM.

Hi, Currently, in PEM under the tab "Wait for Provisioning" when the control passes from PEM to PP to provision the resources in respective environments then in the PEM side we see a triangle draft kind of sign stating that the PP is working to cr...
over 1 year ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Future consideration

Disable some automated e-mails

Sponsor should have the option to disable specific automated e-mails if desired
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Sponsor announcement message on partner home page

Ability for sponsor to add a welcome message pop-up on the home page once a partner logs in
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

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