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There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
Automating CI/CD build/deployment pipeline starting with the development environment
We were working on a build/deployment pipeline for the IBM Sterling Order Management System (OMS) and there seemed to be too many manual steps in this process going from development to QA to PROD. We were hoping to get a more automated build/deplo...
Allow creation of app/integration servers on OMoC to designate which server to implement on.
With normal on-prem implementation the customer has the ability to define what agent and integration servers run on what hardware to provide some degree of high availability as well as balance load on the servers. With the OMoC self-serve tool and...
Allow devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to be downloaded directly from the SST
This is an issue for Mac developers after each cloud devtoolkit upgrade. The problem for Mac user is we have to rely on devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to open the configurator. However, every devtoolkit upgrade, the ...
COGNOS REPORT- Can the reports can be published to any FTP locations.
Is there a way to send the Cognos report to FTP location rather than emailing the cognos report as an attachment. Currently we are sending the Report via email which customer need to download and put it in a location to process it further. So they...
Ability to modify payment details of order in OMoC
Currently in the OMoC version of the call center, there is no ability to change the payment details on the order. This means that if the original payment method failed due to card expiry, insufficient funds etc. the customer cannot have the paymen...
Ability to Stop/Start a particular instance of an Agent/Integration server
As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To ...
UCD Self Status / SST Final Status of a process to reflect the success / failure of underlying action.
Following on from Shop Direct SF ticket TS002163187, the CDT 'Import CDT' process was failed because of a known failure issue regarding PLT_PROPERTY and PLT_PROPERTY_METADATA being Append Only. The UCD process expected this failure of the called C...
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