IBM Sterling


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Search results: Order Management (OnPrem & OMoC)

Showing 23 of 406

Implementation of Agentic AI in Order Service

We request an enhancement for implementation of an Agentic AI framework within the Order Service module of IBM Sterling OMS. The Order Service holds a vast amount of structured and unstructured order-related data, including customer behavior, orde...
2 months ago in Order Management (OnPrem & OMoC) 0 Under review

Enable IBMID/Federation at individual OMS application level

The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
about 4 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Option to NOT allocate orders against PO data

Orders allocate to PO_PLACED if eta of PO is equal to or less than the current date. If suppliers do not provide ETA updates in a timely manner we could be allocating to POs that have not yet arrived or will not arrive on time. We still want to tr...
about 1 year ago in Order Management (OnPrem & OMoC) 2 Future consideration

Decouple Order Service Dependency on Cassandra

Currently, Order Service relies on Cassandra for index data before triggering a search in Elastic. This dependency on Cassandra for search operations in Order Service can cause service disruptions during a Cassandra outage. Additionally, the time ...
10 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Provide password reset option in Order Hub Next generation

Provide password reset option in Order Hub Next generation. Legacy Order hub used to have IBM id created for the user and based on that we could create or reset password for the respective user from login screen. When Moved to next generation Orde...
about 1 year ago in Order Management (OnPrem & OMoC) 0 Delivered

Provide a secure location for SaaS customers to store API secret IDs and keys so that they can more securely manage the application

As a part of any OMS implementation, integration with 3rd party external system is common. It will be great if IBM OMoC provided a secure vault solution to store API secret id and keys. For On Prem, customers could encrypt the secret id and keys. ...
over 4 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Need an API to import invoices for processed orders and shipments

Invoices related to orders, shipments, returns, credit/debit memos are critical pieces of information to build the complete picture of a closed or partially fulfilled order. Since the line-total during order-creation and invoicing could vary, invo...
over 5 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Provide an audit of demand in a similar way to how inventory audit works today to see an audit of supply.

Whenever demand is created, cancelled, or closed by a reservation or schedule change the audit of that change should be written to a table. Could even use the existing YFS_INVENTORY_AUDIT table with the addition of a column to define whether a dem...
over 6 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 3 years ago in Order Management (OnPrem & OMoC) 4 Future consideration

modifyItem Category should allow an action attribute of "manage"

In keeping with the purpose of the manageItem api, allow an action of "manage" on the action attribute on the Category node. This value should cause the association to be made if it does not exist and be ignored if it does exist. Furthermore, if t...
over 5 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

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