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Configuration management should have an approval process for changes

There should be an approval process built into SCC for making changes with the Configure Servers functions. Adding an optional hook to make a call to a change management system for validation would be even better. The change process should include configurable fields like change record and configuration items effected.
  • Guest
  • Jan 8 2018
  • Future consideration
DeveloperWorks ID DW_ID46866
RTC ID RTC_ID418274
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=46866
  • Guest commented
    14 Mar, 2019 05:20pm

    A variation on this is the ability (via LDAP groups) to limit user's functionality.

    We use this within C:D Windows already so that a user typically only has 'select stats' type access and cannot change anything by default. With the correct LDAP (ie. Active Directory) group membership, they can have admin rights. Users can be added/remove from AD roles to limit what they can do. This is enabled within C:D Windows using group functional authorities which relate to AD groups.

    To complete this, the groups that users are added to have 'timed access' where they are added to an AD group for a set amount of time then removed again. This access has to be independently approved and ties in with our Change Management solution.

    For C:D z/OS, we have similar functionality; users are members of RACF groups which are checked by the security exit. Again, the groups are centrally administered.

    It's not perfect; once a user has admin rights, they can do anything but it's huge improvement on what's available natively in ICC.

  • Guest commented
    14 Mar, 2018 07:19pm

    Change management procedures can vary greatly from one company to another.  I believe change management standards regarding the use of Control Center to change items needs to developed/managed "in house".

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