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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Expose Inventory audit/transaction history in store UI

Our store users and operations team are used to having the ability to see a history of when and how OH/ATS count changed including trickles from POS, user inventory movements, receipts, etc.  These are currently exposed in console but not in any store UI screen.  This lack of visibility means that the store users currently have to log IT tickets or call their operations leaders to check in console for how inventory discrepancies arose and validate if there was a systems issue or a process issue rather than identifying and correcting process issues in their store independently and only escalating for system issues.

  • Guest
  • Jan 16 2020
  • Planned for future release
What is your industry? Retail
How will this idea be used?

identifying and resolving training issues and process problems within their own store versus escalating to central operations to identify root cause of inventory discrepancies.

  • Guest commented
    10 Feb, 2020 04:09pm

    This is a must-have functionality in Store service. We have a client which heavily depend on inventory (count/move/adjustments) audit and we are in the process of migrating them to OMoC+IV+Store and lack of inventory audit turning out to be a blocker/show stopper.

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