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Status Submitted
Created by Guest
Created on Jan 12, 2026

SFG Redelivers files multiple times once Redeliver button is triggered from SFG UI.

Current Behavior:

When the SFG operator/user wants to redeliver/replay one/multiple files and ticks on the checkbox before the file name (as shown in Fig1) then this/these files are put into queue for redeliver/replay and are picked-up by the “FileGatewayReroute” schedule and depending on the system load, the redeliver/replay which is still in queue is again picked-up by next scheduler (though it may be already in redeliver/replay process by past scheduler). Hence multiple redeliveries of files happen at certain intervals.

The current design of redeliver/replay BP is not able to handle this queued condition.

Potential Business Risk:

In our production (live environment) this issue has caused multiple redeliveries of the same file after interval of 5 minutes.
This creates a very big risk of reprocessing, which may cause financial and regulatory impact.

 

Request for Enhancement: 
Please enhance/correct the SFG redeliver/replay option so that multiple redeliveries don’t happen for 1 trigger of redeliver. 

Associated PMR: TS020991944

 

Good to have if can be done.

It will be good to have (better) if IBM can create a separate Redeliver UI as well. Showing.

  1. Current status of redelivery, so that user can see/observe what is happening to the Redelivered file(s). As redelivery is happening at the backend and user don’t have a view on the SFG UI.
  2. Remove/stop the redelivery if by mistake done.