Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Created by Guest
Created on Sep 16, 2024

Avoid creating 0 byte file at destination when mail box document is not present in SFG while reference in database is available

Avoid creating 0 byte file at destination when mail box document is not present in SFG while reference in database is available Case # TS017160795

What is your industry? Banking
How will this idea be used?

This can be used across all clients using IBM Sterling where 0 byte file is avoided to create at destination if file is already present when "Replay All" option is triggered accidently

  • Admin
    Mark Allen
    Reply
    |
    Dec 11, 2024

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    IBM has evaluated the request and has determined that it cannot be implemented at this time or does not align with our current strategy or roadmap.

    • This is the first occurrence of this kind of error situation happening

    • This happened due to 2 actions - manual deletion of a file (which was acknowledged as not something that should be done) and accidental triggering of replay all

    • As mentioned in the support case, this is standard behavior in all adapters. To update this we would need to modify all adapters in the product to be consistent

    • We are working on a redesign of the SFG Admin UI that will add an extra confirmation step to prevent accidental triggering of replay/redeliver all

    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or if there is anything else I can do, please do not hesitate to reply to this message to continue the conversation.

  • Admin
    Dmitry Mallik
    Reply
    |
    Sep 25, 2024

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    We are currently reviewing this request with our technical team and will update the status once our analysis is complete.