IBM Sterling
Hide about this portal


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace Sterling Transformation Extender Advanced
Created by Guest
Created on Mar 19, 2024

RELATED IDEAS

ITXA - improve the EDI X12 27x transaction

See this idea on ideas.ibm.com

To Support EDI 27x transactions and follow X12 HIPAA Guidelines.

My company Prolifics Inc is working with the client who is BlueShield of California (Health Insurance provider). We are working in a project where we have to deal with the EDI 27x (270/271 Eligiblity & Benefit Inquiry (Request/Response) Transaction.


We are using the ITX/ITXA production to process the EDI transaction. We found a potential discrepancy in the ISA and GS loop of the X12 EDI transaction where ITXA is not returning TA1 (Acknowledgement) to the partner when the incorrect data element is sent in the EDI 270, 276, or 278 request. As per the X12 guideline, when the incorrect data element is sent in the EDI request, the request will be rejected and the reason code of the rejection needs to be returned in the TA1 (Acknowledgement). However, this in scenario, ITXA is returning "No Envelope Found" error code which is incorrect.


Therefore, we would like to discuss with the IBMs respective team to discuss this scenario and a solution of this issue. Due to the urgency of this issue, anything you could do to resolve this issue would be highly appreciated.





What is your industry? Healthcare
How will this idea be used?

To improve the EDI X12 27x transaction
  • Admin
    Mike Lamb
    Reply
    |     Jun 11, 2024

    Hi Bishal,


    Thank you for taking the time to provide your ideas to IBM.

    This has been discussed with your team and you were going to handle it on your side so we will not be taking this idea forward.


    Thanks,

    Mike Lamb

    IBM Sterling Data Exchange, Product Management

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.