IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Add native 2 Factor Authentication (2FA/MFA) for external MyFileGateway users

Banking security standards require that external customer access to banking systems require Multi-Factor Authentication.

While IBM offer SEAS, and the ability to build customised connectivity to external 2FA providers, this introduces risk whenever IBM patches and upgrades are applied.

This request is for in-built (native) 2FA to be added to the IBM Sterling Integrator / External Authentication Server capability. This would dramatically reduce the risk of upgrade/patches impacting critical customer-facing services, and reliance on more third-party 2FA solutions/services.

IBM Cloud offers a 2FA service - however the solution should apply to on-premise installations.

This solution should include one-time token/passcode generation, transmission of (either by e-mail or SMS), and the relevant input field added to the MyFileGateway login page.

  • Guest
  • May 26 2021
  • Functionality already exists
What is your industry? Banking
How will this idea be used?

External Users of the MyFileGateway service will enter username and password, then click to request a OTP (one-time passcode).

Sterling B2B/SEAS will process this, and transmit the passcode to the customer via SMS/email. (we cannot use mobile Apps due to global regulations in certain countries).

The customer will enter the passcode into a new field on the MyFileGateway login page.

Sterling/SEAS will validate this, and allow access to mailboxes.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.