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Status Functionality already exists
Workspace IBM File Gateway
Categories Security
Created by Guest
Created on May 26, 2021

Add native 2 Factor Authentication (2FA/MFA) for external MyFileGateway users

Banking security standards require that external customer access to banking systems require Multi-Factor Authentication.

While IBM offer SEAS, and the ability to build customised connectivity to external 2FA providers, this introduces risk whenever IBM patches and upgrades are applied.

This request is for in-built (native) 2FA to be added to the IBM Sterling Integrator / External Authentication Server capability. This would dramatically reduce the risk of upgrade/patches impacting critical customer-facing services, and reliance on more third-party 2FA solutions/services.

IBM Cloud offers a 2FA service - however the solution should apply to on-premise installations.

This solution should include one-time token/passcode generation, transmission of (either by e-mail or SMS), and the relevant input field added to the MyFileGateway login page.

What is your industry? Banking
How will this idea be used?

External Users of the MyFileGateway service will enter username and password, then click to request a OTP (one-time passcode).

Sterling B2B/SEAS will process this, and transmit the passcode to the customer via SMS/email. (we cannot use mobile Apps due to global regulations in certain countries).

The customer will enter the passcode into a new field on the MyFileGateway login page.

Sterling/SEAS will validate this, and allow access to mailboxes.