IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Functionality already exists
Workspace Sterling File Gateway
Categories Security
Created by Guest
Created on May 26, 2021

RELATED IDEAS

Add native 2 Factor Authentication (2FA/MFA) for external MyFileGateway users

Banking security standards require that external customer access to banking systems require Multi-Factor Authentication.

While IBM offer SEAS, and the ability to build customised connectivity to external 2FA providers, this introduces risk whenever IBM patches and upgrades are applied.

This request is for in-built (native) 2FA to be added to the IBM Sterling Integrator / External Authentication Server capability. This would dramatically reduce the risk of upgrade/patches impacting critical customer-facing services, and reliance on more third-party 2FA solutions/services.

IBM Cloud offers a 2FA service - however the solution should apply to on-premise installations.

This solution should include one-time token/passcode generation, transmission of (either by e-mail or SMS), and the relevant input field added to the MyFileGateway login page.

What is your industry? Banking
How will this idea be used?

External Users of the MyFileGateway service will enter username and password, then click to request a OTP (one-time passcode).

Sterling B2B/SEAS will process this, and transmit the passcode to the customer via SMS/email. (we cannot use mobile Apps due to global regulations in certain countries).

The customer will enter the passcode into a new field on the MyFileGateway login page.

Sterling/SEAS will validate this, and allow access to mailboxes.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.