IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
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Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Self-Service option in SFG, allow our business partner to replay their own failed transfers.

Is there an option in SFG to allow our business partner to replay their own failed file transfers for their accounts? If so, do you have any documentation/information on how to enable that feature?

  • Guest
  • Apr 23 2018
  • Functionality already exists
What is your industry? Insurance
How will this idea be used?

To give our users/client a self-service feature which will allow them to be more engaged with SFG.

  • Jun 29, 2018

    Admin response

    Hello, thank you for your input. A mySFG user should be able to replay a failed transmission. For assistance please contact our L2 support team. We also have a "replay" available in 5263_5 that one can craft a process to trigger a replay. 

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