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Status Functionality already exists
Workspace Sterling File Gateway
Categories Usability
Created by Guest
Created on Apr 23, 2018

RELATED IDEAS

Self-Service option in SFG, allow our business partner to replay their own failed transfers.

Is there an option in SFG to allow our business partner to replay their own failed file transfers for their accounts? If so, do you have any documentation/information on how to enable that feature?

What is your industry? Insurance
How will this idea be used?

To give our users/client a self-service feature which will allow them to be more engaged with SFG.
  • ADMIN RESPONSE
    Jun 29, 2018

    Hello, thank you for your input. A mySFG user should be able to replay a failed transmission. For assistance please contact our L2 support team. We also have a "replay" available in 5263_5 that one can craft a process to trigger a replay. 

  • Guest
    Reply
    |     Apr 23, 2018

    This will be for myFileGateway.

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