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Does IBM have the capability to attach an 864 or 824 to an original OB doc in IBM when a 864/824 is sent back by a customer to highlight the said errors

Does IBM have the capability to attach an 864 or 824 to an original OB doc in IBM when a 864/824 is sent back by a customer to highlight the said errors? Similar to how a 997 is attached to document in the "Document Detail" section of Inflight.

Basically what we are looking for is to attach an 864 or 824 to the original OB document in EDI ie. 856/810, etc.? Currently the 864/824’s are sent separately and not monitored or actioned upon by any Conagra team. We have to physically go look for the doc separately using a unique reference # with zero notification of a failure or the documents being sent.

If we had visibility to the 864/824's next to the original document in the "Document Detail", this would help identify errors and resolution a lot easier. Let me know if I need to provide more clarity.

  • Guest
  • Jul 26 2021
  • Under review
What is your industry? Retail
How will this idea be used?

Does IBM have the capability to attach an 864 or 824 to an original OB doc in IBM when a 864/824 is sent back by a customer to highlight the said errors? Similar to how a 997 is attached to document in the "Document Detail" section of Inflight.

Basically what we are looking for is to attach an 864 or 824 to the original OB document in EDI ie. 856/810, etc.? Currently the 864/824’s are sent separately and not monitored or actioned upon by any Conagra team. We have to physically go look for the doc separately using a unique reference # with zero notification of a failure or the documents being sent.

If we had visibility to the 864/824's next to the original document in the "Document Detail", this would help identify errors and resolution a lot easier. Let me know if I need to provide more clarity.

  • Guest commented
    29 Sep 01:43pm

    Hello - Yes, please go ahead and assign to the correct location if necessary. This is something Conagra would like to peruse.

    Thanks - Jared

  • Guest commented
    28 Sep 08:09pm

    Hello, this idea looks like it is under the wrong product. Supply Chain Insights (and now Supply Chain Intelligence Suite) does not process native EDI data. Are you an SCBN customer and if so this should likley be logged under SCBN (Supply Chain Business Network product). If you need help, we should be able to move the idea for you.

  • Guest commented
    13 Sep 04:13pm

    Hello - Can you please provide an update and see if this is possible?

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