IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Needs more information
Workspace Sterling B2B Integration SaaS
Categories Other
Created by Guest
Created on Apr 21, 2026

RELATED IDEAS

Requesting API functionality to retrieve customer-managed user and group data within the SCBN Hub.

The customer currently leverages APIs available in other SaaS platforms to automatically retrieve user lists, apply role‑based filtering, and generate audit reports that are shared with designated approvers. This approach significantly reduces manual effort, optimizes resource utilization, and eliminates repetitive administrative tasks.However, similar API capabilities are not available for customer‑managed users and groups accessing applications via SCBN Hub. As a result, the customer must rely on manual processes for audits and access reviews. The customer expects comparable API functionality within SCBN Hub to enable automated user and group data retrieval, align with existing SaaS and IBM Cloud practices, and support efficient governance and compliance workflows.

  • Admin
    Manoj Panda
    May 4, 2026

    Dear Seshu Babu,

    Thank you for taking the time to submit this RFE and for clearly outlining your governance and automation requirements. We appreciate the detailed context you shared around how similar APIs are used across other SaaS platforms to streamline audits, access reviews, and compliance workflows.

    This request highlights an important gap in SCBN Hub around the lack of APIs to retrieve customer‑managed user and group data. Without such APIs, customers are forced to rely on manual processes for audits and access reviews, increasing operational effort and risk. Providing read‑only APIs to retrieve users, groups, roles, and application access would align SCBN Hub with common SaaS and IBM Cloud practices, enabling automated governance, improved compliance, and reduced administrative overhead.

    Questions for Clarification:

    To better evaluate scope, feasibility, and alignment with the SCBN Hub roadmap, it would be helpful to clarify:

    1. Data scope

      • What specific data should the API expose (users, groups, roles, application access, status, timestamps)?

    2. Primary use case

      • Is this mainly for audit/compliance reporting, or also for ongoing access reviews and automation?

    3. Scale & frequency

      • How frequently would these APIs be called, and what is the approximate number of users/groups per tenant?

    4. Access control

      • Which SCBN Hub roles should be permitted to call these APIs?

      • Should the APIs be strictly read‑only, at least initially?

    5. Alignment expectations

      • Are there specific IBM Cloud or other SaaS APIs whose behavior or structure you would expect SCBN Hub to align with?

    Your feedback on these points will help ensure the solution is designed to meet governance needs while remaining secure, scalable, and consistent with SCBN Hub’s access model.

    Thanks again for sharing this thoughtful enhancement request—we value your input and partnership in shaping the platform.

    —
    Manoj Panda
    Senior Product Manager
    IBM Sterling

    Reply

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.