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Dear Venkat,
it will be better, if you can redefine the RFE in following format.
Clearly Define the Problem
Objective: Articulate the specific issue or limitation in the current system.
Example: “The B2Bi platform currently lacks support for HL7 v2.x messaging, which is essential for our healthcare clients to exchange patient data efficiently.”
Provide Context and Use Cases
Objective: Explain real-world scenarios where the enhancement would be beneficial.
Example: “Our healthcare partners need to transmit patient admission and discharge information using HL7 v2.5. The absence of this support necessitates manual data entry, leading to delays and errors.”
Suggest a Solution
Objective: Offer a proposed enhancement or feature addition.
Example: “Integrate HL7 v2.x message parsing and validation capabilities into the B2Bi platform, allowing seamless data exchange with healthcare systems.”
Highlight the Benefits
Objective: Demonstrate the positive impact of the enhancement on business operations.
Example: “Implementing HL7 support will reduce manual data entry by 80%, decrease errors by 60%, and improve patient data processing times.”
Categorize and Prioritize
Objective: Assign appropriate tags and priority levels to the RFE.
Example:
Tags: Healthcare, HL7, Data Exchange
Priority: High
Specify the Source of the RFE
Objective: Indicate whether the enhancement request originated from a customer or internally.
Example:
Source: Customer Request
Customer Name: ABC Healthcare Solutions
Reference Associated Support Tickets
Objective: Link any existing support tickets related to this enhancement request.
Example: “Related Support Ticket: #123456 – ‘Need for HL7 v2.5 Integration Support’”
Identify Existing Workarounds
Objective: Describe any current methods used to address the issue and their limitations.
Example: “Currently, clients manually convert HL7 messages into a supported format before uploading, which is time-consuming and prone to errors.”
Sample RFE Submission Template
Title: Add HL7 v2.x Support for Healthcare Data Exchange
Problem Statement: The B2Bi platform lacks native support for HL7 v2.x messaging, hindering efficient data exchange for healthcare clients.
Use Case: Healthcare providers need to automate the transmission of patient admission and discharge information using HL7 v2.5.
Proposed Solution: Integrate HL7 v2.x message parsing and validation capabilities into the B2Bi platform.
Benefits: Reduces manual data entry by 80%, decreases errors by 60%, and improves patient data processing times.
Tags: Healthcare, HL7, Data Exchange
Priority: High
Source: Customer Request
Customer Name: ABC Healthcare Solutions
Related Support Ticket: #123456
Existing Workaround: Manual conversion of HL7 messages into a supported format before uploading.
I am trying to up vote for this, but it keeps taking off my vote. So consider me as having given this a thumbs up.
This would definitely be good for customers and us.