IBM Sterling
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Hi Lokesh, could you please write in a below format.
🔧 1. Clearly Define the Problem
Objective: Articulate the specific issue or limitation in the current system.
Example: “The B2Bi platform currently lacks support for HL7 v2.x messaging, which is essential for our healthcare clients to exchange patient data efficiently.”
🧰 2. Provide Context and Use Cases
Objective: Explain real-world scenarios where the enhancement would be beneficial.
Example: “Our healthcare partners need to transmit patient admission and discharge information using HL7 v2.5. The absence of this support necessitates manual data entry, leading to delays and errors.”
🎯 3. Suggest a Solution
Objective: Offer a proposed enhancement or feature addition.
Example: “Integrate HL7 v2.x message parsing and validation capabilities into the B2Bi platform, allowing seamless data exchange with healthcare systems.”
📈 4. Highlight the Benefits
Objective: Demonstrate the positive impact of the enhancement on business operations.
Example: “Implementing HL7 support will reduce manual data entry by 80%, decrease errors by 60%, and improve patient data processing times.”
🗂️ 5. Categorize and Prioritize
Objective: Assign appropriate tags and priority levels to the RFE.
Example:
Tags: Healthcare, HL7, Data Exchange
Priority: High
🧾 6. Specify the Source of the RFE
Objective: Indicate whether the enhancement request originated from a customer or internally.
Example:
Source: Customer Request
Customer Name: ABC Healthcare Solutions
📄 7. Reference Associated Support Tickets
Objective: Link any existing support tickets related to this enhancement request.
Example: “Related Support Ticket: #123456 – ‘Need for HL7 v2.5 Integration Support’”
🔄 8. Identify Existing Workarounds
Objective: Describe any current methods used to address the issue and their limitations.
Example: “Currently, clients manually convert HL7 messages into a supported format before uploading, which is time-consuming and prone to errors.”