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In inflight customer can track business documents but they need to give partner name or customer names for each ID and if they wont provide nothing gets populated in name section.
As per my experience its repetitive work if we are having same EDI ID for multiple customer. As per my suggestion we should have a master partner name list at inflight level which will be above all customer specific view and if they want to override the name of the partner populated then that time they can add entry in "partner names" section specific for them.
Thanks
Nitesh Sahu
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Trading partner names are customer specific even if EDI IDs are shared across multiple customers.