IBM Sterling Ideas

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Capture correct HTTP response document and display it back in INFLIGHT portal for the HTTP Protocol connections

Need a small enhancement from GIODE protocol squad to properly capture correct HTTP response document and display it back in INFLIGHT portal . This is critical for Berkshire Project with a go-live date of 03/29/2022.

  • Guest
  • Mar 4 2022
  • Future consideration
What is your industry? Energy & Utilities
How will this idea be used?

This is help to troubleshoot the error in a more effective manner or else everything will be treated as a HTTP connectivity issue.

  • Guest commented
    11 Mar 09:26pm

    I am not trying to mud the water by asking this in this enhancement reqeust. Just give a thought on the broader spectrum with all protocols, if sftp client begin session failed or sftp client change directory failed etc., giving this visibility in the inFlight really helps customer understand the issue, it also helps support get into the issue without logging into the actual PODs.

  • Guest commented
    4 Mar 02:16pm

    Help reduces the troubleshooting efforts (customer open a case with L1, L1 opens a case with L2 for further troubleshooting, the information is not available at POD level due to current persistent levels on the business process, Now involve L2 comms specialist team to look into this at Sniffer traces) immensely with this feature. InFlight visibility gives our customers to reach to their customers/suppliers about their reliability of the service. This ask in in-line with our future self-service vision!

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