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Status Not under consideration
Categories Inflight
Created by Guest
Created on Jul 23, 2021

Track Rule IDs being used for Document flows in Inflight Event details section for RPA usage

Currently the implementation and support teams rely on BPN Support Tool to investigate/troubleshoot document flows in production. After looking at the document in question in Inflight, a support personnel takes the Process ID /date time frame and use under BPN Document Search again to list the events of a document and manually track the rule ID's. The rule ID's retrieved is further used under respective Business Alias to investigate a document flow. Having the rule ID's tracked under the event details section will reduce significant time for each research /support requests as the complete flow level rules for a particular document can be obtained in a single place in Inflight.

What is your industry? Other
How will this idea be used?

Rule Id's showed under Inflight event details respective to each document will save time being spent by support and implementation personnel. The Idea can also be extended to use Robotic Process Automation BOT. We have RPA BOT's existing to create rules based on rule names provided.

If we have this Idea enabled, We can just pass a process ID to a BOT and the BOT can retrieve the rule ID's from Inflight and automatically create rules involved in the entire document flow.

  • Admin
    Jim Luneke
    Sep 22, 2021

    Thank you for submitting this request. To date this has not been targeted as an enhancement that will be delivered in the near-term and as a result we are closing this request.