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Status Not under consideration
Workspace Sterling B2B Integration SaaS
Categories Inflight
Created by Guest
Created on Jan 22, 2020

RELATED IDEAS

Customer ability to self service : To Configure daily/weekly/monthly report

See this idea on ideas.ibm.com

Currently, we configure and send Reports to the Customers on the no of transactions that they process using IBM SaaS Environment.

Below are some of the reports: -

TP Summary Report

Inbound Summary Report

Outbound Summary Report

 

 

We also get a request to add the emails Id's who should receive these reports.

 

The idea here is if we can provide provision to the customer in a self-service model , the Customer should be able to configure/Modify Schedule Reports, add email-ids etc.

What is your industry? Other
How will this idea be used?

Once the above self-service approach is available for customers, Then customers will be able to perform actions on their own without any Dependencies from Support/PE in configuring the reports.

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