IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Allow duplicate 997's to create SAP Status Message instead of failing

Today in SCBN, if a partner resends a 997or sends a new 997 for an already acknowledged document, and the 997 is used to generate a status message back to SAP, the process fails. SCBN should allow for SAP Status messages to be generated and sent to the client's SAP System regardless of how many 997's have been received for the original document. Our specific use case involves a trading partner who routinely has to reprocess documents in their EDI system. On each reprocess it sends the 997 back to us and SCBN. For the first 997 received, the SAP status message is generated correctly. For any subsequent 997 received, SCBN fails the process creating unnecessary failures for the support team to manage and inflating the dashboard error message reporting.

  • Guest
  • Sep 6 2019
  • Not under consideration
What is your industry? Consumer Products
How will this idea be used?

997's acks will generate SAP Status messages and flow through the system instead of generating failures if a recurring acknowledgement.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.